Navigating the Currents of Multifamily Marketing & Customer Experience

We are Catchpoint Collective.

At Catchpoint Collective, we don’t just navigate the currents—we set them in motion. With a sharp eye for strategy and a relentless drive for results, we position multifamily owners, operators, investors and technology partners at the perfect inflection point, where insight meets action. Every move, intentional. Every plan, calibrated. Every outcome, designed to propel you forward.

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Our Consulting Services

Fractional Chief Marketing Officer (CMO)
Long-term or interim leadership to drive portfolio-wide strategy, brand development, team performance, and revenue growth.

Fractional Chief Experience Officer (CXO)
Executive leadership to transform the customer journey, strengthen brand loyalty, and improve retention.
Executive Advisory for CEOs, COOs, Presidents, CMOs, and SVPs
High-impact advisory services designed to elevate brand and customer experience, accelerate performance and revenue growth, support team development, and lead technology initiatives. Expertise spans AI, automation, centralization, and change management—ensuring your organization is positioned to lead through innovation and operational excellence.
Custom Solutions
Tailored support designed to meet your portfolio’s evolving needs—whether launching a new initiative, solving a growth challenge, or adapting to market shifts.
New Development + Lease-Up Strategy
End-to-end marketing and experience planning to position new communities for long-term success.
Community Positioning + Differentiation
Insight-driven strategies that define what makes each community stand out and connect meaningfully with today's renters.
Performance Marketing
Marketing support that drives measurable results—covering digital advertising, communications, reputation management, collateral, signage, outreach, AI, and martech.
Customer Experience Focused Initiatives
We design and implement resident experience strategies that drive satisfaction, increase retention, and strengthen long-term loyalty.
Reputation Management Strategy
Holistic reputation management plans to protect brand equity, build trust, and turn feedback into opportunity.
Technology Advisory & Insights
Objective, executive-level guidance to help you navigate the evolving PropTech and MarTech landscape—and make smarter, more confident investments.
Technology Strategy & Implementation
From evaluating your current tech stack to selecting and deploying new solutions, we align every solution with your business goals and operational priorities.
National Speaker + Facilitator
Trusted voice for keynotes, panels, and workshops on marketing, CX, MarTech, AI, automation, centralization, and change management in multifamily. Known for delivering fresh perspective and practical takeaways.